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Refund Request Form

Please complete the form below. Refunds will not be issued without the form. We will review your request within 2 working days. If your request is approved you will be emailed a written affidavit to complete before your refund may be issued.

Common Reasons Why A Refund Is Requested:

  • The purchased product didn’t function as expected

  • The product wasn’t compatible with a user’s existing setup

  • The item was of lesser quality than expected

  • The customer didn’t understand what it was they were purchasing

  • The customer changed their mind or decided the product was no longer required

  • They can’t figure out how to use it

  • Non-delivery of the electronic product – download issues due to server problems, issues originated from client’s e-mail service provider or unzipping difficulties.

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We reserve the right to rectify any issues with product performance within 48 hours of being notified.

Was your purchase made within the last 14 days?

Your request has been submitted. We will review your request within 2 working days.

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