Refund Request Form
Please complete the form below. Refunds will not be issued without the form. We will review your request within 2 working days. If your request is approved you will be emailed a written affidavit to complete before your refund may be issued.
Common Reasons Why A Refund Is Requested:
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The purchased product didn’t function as expected
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The product wasn’t compatible with a user’s existing setup
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The item was of lesser quality than expected
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The customer didn’t understand what it was they were purchasing
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The customer changed their mind or decided the product was no longer required
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They can’t figure out how to use it
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Non-delivery of the electronic product – download issues due to server problems, issues originated from client’s e-mail service provider or unzipping difficulties.
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We reserve the right to rectify any issues with product performance within 48 hours of being notified.